Cookie Policy
Privacy Policy
COOKIE POLICY (Custard People Ltd)
Last updated: 23rd March 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website or use an online platform. They help us provide, secure, and improve the Custard service.
2. How We Use Cookies
We use cookies to:
- ensure the platform functions correctly
- keep you securely logged in
- understand how the platform is used
- improve performance and user experience
3. Cookie Table
The following cookies are currently used on the Custard platform:
Essential Cookies
These cookies are strictly necessary for the platform to function. They cannot be disabled without affecting core functionality. No consent is required for these cookies.
| Cookie Name | Provider | Purpose | Duration |
| session_id | Custard | Manages your login session | Session |
| csrf_token | Custard | Protects against cross-site request forgery | Session |
| auth_token | Custard | Keeps you securely authenticated | 30 days |
Analytics Cookies:
These cookies help us understand how users interact with Custard so we can improve the product. These are only set with your consent.
| Cookie Name | Provider | Purpose | Duration |
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| ga[ID] | Google Analytics | Maintains session state | 2 years |
| _gid | Google Analytics | Distinguishes users | 24 hours |
Payment Cookies
These cookies are set by our payment provider when you access payment-related features. These are only set with your consent.
| Cookie Name | Provider | Purpose | Duration |
| __stripe_mid | Stripe | Fraud prevention and security | 1 year |
| __stripe_sid | Stripe | Fraud prevention and security | 30 minutes |
4. Third-Party Cookies
Some cookies are set by third-party providers whose services we use. These providers operate under their own privacy and cookie policies:
- Google Analytics: https://policies.google.com/privacy
- Stripe: https://stripe.com/gb/privacy
We do not control third-party cookies and recommend reviewing their policies directly.
5. Your Cookie Choices & Consent
Under UK law (UK GDPR and PECR), we are required to obtain your freely given, specific, and informed consent before placing non-essential cookies on your device.
When you first visit Custard, you will be presented with a cookie consent banner allowing you to:
- Accept all cookies (including analytics and performance cookies)
- Accept essential cookies only
- Manage your preferences in detail
You can update your cookie preferences at any time via the cookie settings link in the footer of our website, or through your browser settings.
Please note: Withdrawing consent for non-essential cookies will not affect the lawfulness of processing based on consent before its withdrawal.
Managing Cookies via Your Browser
You can also control cookies through your browser settings. Most browsers allow you to:
- view and delete existing cookies
- block cookies from specific sites
- block all third-party cookies
Please note that blocking essential cookies may affect the functionality of the Custard platform. For guidance on managing cookies in your browser, visit www.allaboutcookies.org.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or applicable law. We will notify users of material changes. The latest version will always be available on our website.
7. Contact
For questions about our use of cookies: support@itscustard.com